Shipping Policy
Delivery destinations
We offer shipping to the United States and Canada. Available shipping options and charges are displayed at checkout. US-stock delivery is available only for eligible variants shipped to the contiguous United States and Washington, DC.
Made-to-order sofa covers
Production takes approximately 1 week after ordering.
- United States: Shipping takes approximately 2–4 weeks after production. Estimated total delivery time is 3–5 weeks after ordering.
- Canada: Shipping takes approximately 2–4 weeks after production. Estimated total delivery time is 3–5 weeks after ordering.
US-stock sofa covers
Selected variants are available from US inventory. For eligible delivery addresses, estimated delivery is 4–5 business days after ordering. This option applies only to variants identified as US stock.
Shipping charges
All amounts below are in US dollars.
- Sofa cover orders below US$199: US$30 shipping.
- Sofa cover orders of US$199 or more: Free shipping.
- Orders containing only free fabric samples: US$5 shipping.
These rates apply to deliveries to the United States and Canada, subject to the delivery eligibility stated above.
For orders containing both US-stock and made-to-order items, products may arrive separately. Shipping charges may be combined for separate fulfillment groups. Review the total shipping charge at checkout before placing your order.
Fabric samples
Fabric samples are free. A US$5 shipping fee applies to sample-only orders delivered to the United States or Canada. Estimated delivery is 7–15 business days after ordering.
Import duties and customs clearance
For orders delivered to the United States and Canada, we cover all import duties and customs clearance fees. These charges will not be collected from you upon delivery. If a carrier requests payment for these charges, please contact us at support@sofacoverpro.com before paying.
Delivery estimates and tracking
Delivery times are estimates, not guarantees. Carrier disruptions, customs clearance, holidays and severe weather may cause delays.
Once your shipment has been dispatched, we will provide tracking information. Tracking updates may take time to appear after dispatch. If your order has not arrived within the estimated delivery period, please contact us with your order number.
Contact
Email: support@sofacoverpro.com